10-Strike Log-Analyzer FAQ

Send your questions to our support team.

Q: When I open a MS IIS log-file, Analyzer shows the error message "Couldn't Open File". What should I do?

A: IIS writes logs in its own format (Microsoft IIS Log File Format) by
default. Log-Analyzer can't process this log format in its current version.
You can make IIS write logs in "NCSA Common Log File Format" and then
process this type of log file with Analyzer. (But you won't be able to
generate referrer reports in this case. NCSA Common log doesn't store
referrers.)