We are always open for your suggestions and any type of comments. Please send your bug reports to us.
Try to google. Our site contains the Network Diagram user manual, FAQ, a forum with discussions of various issues, and a blog containing articles and descriptions of new versions of the program. We do not expect that you read it all. :) But this is not required! All the information is indexed by search engines so you can try to search and get your reply in seconds. Do not forget to add the 10-strike phrase to your query.
If you cannot find an answer or some questions or suggestions still exist (or you have discovered a bug), please contact us. We are ready to help. Thank you.
Please include information on the program version, whether you have a license, and your OS type/version.